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  • AVincentInSpace@pawb.social
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    9 months ago

    “First, [a platform] is good to its users, then, it abuses its users to make things better for its business customers; finally, it abuses those business customers to claw back all the value for itself. Then, it dies.”

    –Cory Doctorow, speaking at DEFCON31, defining a new term he had coined: enshittification

    (The talk is a bit long, but well worth a watch)