I’m writing QA tests to test an improved user experience with one of our security tools.
I’ve worked on security teams that live by security first and user experience a distant second or third priority. We as security still have to keep in mind that if business processes break, or if the user experience is too poor, then leadership and users will do everything they can to circumvent or get exceptions for the control.
What do you folks think about balancing user experience with security?
I played the game as soon as 2.0 came out. I noticed some bugs, but nothing game breaking. I’d say give it a go. They may be bug fixing this game for years, and it may never be “perfect”.