Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • guywithoutaname@lemm.ee
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    1 year ago

    I don’t know about you, but I get annoyed that I still can’t use NFC at checkout. It’s 2023, tap to pay has been around in the US since 2016 and much longer in Europe.

    • Psythik@lemm.ee
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      1 year ago

      It really is stupid cause literally every business accepts NFC payments now. Even gas pumps. But not Walmart.

      • Krauerking@lemy.lol
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        1 year ago

        From an employee I talked to it’s because they have a specific contract with the payment processor and it requires using specific payment devices that are covered in the contract and they don’t want off it for as long as possible because it gives them preferential fees.
        So until the cost of business lost is enough to cover increased payment processing fees, don’t expect to see tap to pay.

        • Raiderkev@lemmy.world
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          1 year ago

          It definitely cost them my business at least twice when I forgot my wallet and remembered they don’t take NFC so I went across the street to target.

          • KevonLooney@lemm.ee
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            1 year ago

            Why don’t you just go to Target first? You can get all your crap ahead of time and just pickup the order. Their prices are super low to compete with Walmart and they price match. Right now it’s basically Walmart with better customers.

            • Psythik@lemm.ee
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              1 year ago

              The main* reason why people go to Target is because they’re willing to spend a bit more to not have to shop at Walmart. Not everyone can afford that luxury.

    • Ookami38@sh.itjust.works
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      1 year ago

      I left my cart in the checkout lane once because of this. I forgot my wallet, but had my phone with my wallet app. They are actively refusing to implement tap to pay in order to drive people to their app. Not happening.

    • MinguPingu@lemmy.world
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      1 year ago

      They want you to use Walmart Pay in the Walmart app. That’s the only contactless way you can pay there. It’s not horrible but you need have an Internet connection to use it.