I was extremely impressed that Valve did an RMA replacement for one of my Index base stations even out of warranty. They explicitly did not have to do that. It’s been years but I’m still amazed
Yeah my white OLED Steam Deck broke (it was definitely my fault), and they sent me a replacement, no questions asked. Also white OLED, after you couldn’t even buy them anymore.
I was extremely impressed that Valve did an RMA replacement for one of my Index base stations even out of warranty. They explicitly did not have to do that. It’s been years but I’m still amazed
Yeah my white OLED Steam Deck broke (it was definitely my fault), and they sent me a replacement, no questions asked. Also white OLED, after you couldn’t even buy them anymore.