Tony’s Chocolonely is a Dutch chocolate manufacturer and seller. Created in 2005, the company’s market share in the Netherlands was 18 percent in 2018.
In 2022, the Thomson Reuters Foundation awarded Tony’s Chocolonely the Stop Slavery Award in the category “Goods and Services Companies”. This award recognizes companies and organizations who have set a high standard for eradicating slavery, illegal child labor, and human trafficking from their supply chains.
Tony’s Chocolonely was ranked second on the 2023 Chocolate Scorecard, which rates chocolate companies according to their human rights and environmental credentials: traceability and transparency, living income for cocoa farmers, child labour (absence of), deforestation & climate, agroforestry, and agrochemical management.
I don’t see why you can’t chill it. I would have to guess they say that so you don’t ruin the temper. Maybe chilling it speeds up the white film and they had lots of people complaining?