Just out of curiosity, I’m interested in understanding the experience of running a franchise as an “owner” of the location. I have no intention or desire to run one myself, yet I find it interesting. From the outside, it seems like a weird relationship in which you are the owner and not at the same time. You own the location, but mostly everything major is decided and dictated by the franchise company. So, what’s it like?

• How do you view your relationship with the franchise and your employees?

• What do you label and describe your position as?

• What are your responsibilities?

• What is it like to manage your employees?

• What are the benefits of running it?

• What are the downsides?

• Is it a lucrative investment?

• Was it hard to get into and start up? Were there any major barriers initially?

• It is easy once you get used to it, or is it a lot of work?

• If you suddenly didn’t have the franchise, would you try to start it again?

• Anything else I might not have thought to ask?