The Un‑carrier customer experience can’t be beat – and there’s a whole shelf of awards to showcase it. Today, J.D. Power announced that for the 12th consecutive time, T‑Mobile received the top spot for customer care among mobile network operators (MNOs) in the J.D. Power 2023 U.S. Wireless Customer Care Study – Volume 2. And it doesn’t stop there. Metro by T‑Mobile also ranked #1 out of full‑service mobile virtual network operators (MVNOs) for the second consecutive time. Talk about a powerhouse!