She literally called me at the time of the appointment to tell me she can’t see me. She was so apologetic, but was like “I absolutely can treat you, but I’m not allowed by your insurance”. Fuck this country.

Update: I went to urgent care. Before leaving home, I called to be sure they would accept my insurance (Aetna). They said yes… After arriving for my appointment, they told me they do not accept my insurance. I will simply leave without paying.

Final Update: I can understand that that differences in physical biology demand different attention. That’s not what I’m complaining about. It’s the way it’s set up. I was told that at my appointment. Why not just refer me to a specialist? The website could’ve even just referred me to urgent care (yes, my insurance requires a primary care physician’s referral for urgent care, according to the urgent care facility). But, no, their goal is to obfuscate and irritate until the patient gives you and pays out-of-pocket.

I was able to receive care at a cost I could not afford. I won’t discuss what I had to do to “find” the money to pay for care and prescriptions. That being said, the condition I was diagnosed with was more serious than a simple infection, and I’m glad that I saw a doctor. I need further treatment and just hope I can get insurance to cover any of it.

If you’re an American reading this, please consider ways to get involved in organizing in support of Medicare For All in your community. Here is one resource I have found. We don’t need to live like this. We deserve better. Stay safe and healthy, friends.

  • guyman@lemmy.world
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    1 year ago

    Sounds like discrimination based on sex. A clear violation of the Civil Rights act of 1964.

    • Landrin201@lemmy.ml
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      Car insurance companies are literally allowed to discriminate by sex and will openly tell you that they do so, why would health insurance be different?

      • UniquesNotUseful@lemmy.world
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        Civil Rights Act of 1964 prohibits different treatment of insured persons on the basis of their sex in connection with pension funds. This was a supreme court ruling, so kind of linked but not quite.

        https://www.jstor.org/stable/253100

        Interestingly, in UK and EU it became illegal to discriminate by sex for car insurance from about 2012, without very careful use of data - which doesn’t happen. It is allowed to be linked on things like jobs though.

        • STUPIDVIPGUY@lemmy.world
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          1 year ago

          newsflash: US never cared about civil rights and despite it being “law” it gets regularly ignored on an institutional scale

    • average650@lemmy.world
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      It might be, but some health related coverage is legitimately divided along sex lines. I don’t know what the answer is, but it might not be so simple.

      Stupid either way though.

    • dangblingus@lemmy.world
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      If you think that’s discrimination, don’t look at the marketing industry.

      Discrimination based on biological factors is literally what insurance companies do.

  • salt@lemmy.world
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    1 year ago

    Are you sure this isn’t just a CVS thing? It says the same thing for me and I know my insurance covers UTIs for everyone. Maybe try an urgent care?

    • DRx@lemmy.world
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      1 year ago

      This is correct… there is 2 things to remember here

      1. CVS only has nurse practitioners, nurses, or pharmacists that are doing the screening, and must refer for certain cases
      2. There are 2 types of UTIs….
      • complicated and uncomplicated
      • Men ALWAYS have a complicated uti due to the anatomy of where the uti is located
      • women can have either, these NPs are only allowed to treat UNCOMPLICATED UTIS and must refer all complicated cases to a physician.

      FYI it has nothing to do with insurance

      • salt@lemmy.world
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        1 year ago

        I figured there was some kind of reason. I didn’t know about complicated vs uncomplicated, appreciate the explanation!

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    There is no fucking shot she is correct. If your insurance won’t cover it then man just cancel it, they’d probably not even cover an ER visit, it should be cheaper to not have it.

    Also, report them to your state’s DOI.

    Is it because CVS is out of network? Have them bill, get denied, and then appeal it. Put that it would be cheaper than an ER visit for them.

  • lhx@lemmy.world
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    1 year ago

    Yea it will. Just not at a minute clinic. You need to go to an actual urgent care or primary care doctor.

    • seedbrage@lemmy.world
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      Just want to throw my 2c in. I’m a physician and from our perspective male UTIs are rare and warrant a much more thorough medical evaluation by a professional, compared to female UTIs which are extremely common and don’t require a thorough (or even in-person) evaluation in most cases. If I had a male patient with a UTI and no other know medical history I would insist they are seen by a physician for a complete evaluation. From other comments here it seems that CVS does not employ physicians in their clinic.

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    This is mildly infuriating, I can give you a little more context though if you’re interested. I don’t know exactly about contracts between insurance companies and CVS so I can’t speak to that definitely. Probably something related to how much insurance is willing to pay minute clinic for such a short visit, and what things are feasible to address in such a short visit (hence CVS only allowing certain complaints).

    I think this is something to do with the concept of “uncomplicated” vs “complicated” uti. Complicated utis are when there’s an increased danger of serious complications from a uti or increased likelihood of failing a typical antibiotic therapy. Utis in men are much much rarer than women, and are considered to be an automatic “complicated” uti by many. The greater length of the urethra in men helps prevent bacteria from being able to travel up to the bladder, whereas in women the short distance allows for this to happen much more frequently. So when a male has a UTI there is a much greater chance there will be complicating factors like prostate issues, structural problems, kidney stones, kidney infection, catheter use, atypical bacteria, etc. If you look more into their info on utis, they also state if they suspect any of those things, even in women, they won’t treat it and will just refer you to someone else, probably the Ed or a real urgent care clinic. Since the odds of that are much greater in men, they probably aren’t allowed to have longer appointments in minute clinic based on what insurance will pay for what they’re providing, they just decided to not see that at all in minute clinic. Looks like they do see men for sexually transmitted infections though, which are actually the most common cause of utis in young men, so if that’s a concern looks like they would be able to see people for that.

    But I totally agree with you, fuck insurance companies in general.

    • throwaway38575061@lemmy.worldOP
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      1 year ago

      That’s very interesting, and I appreciate you taking the time to explain this in so much detail. I looked at urgent care near me, but my insurance requires a referral from a primary care physician first. I will continue to explore my options.

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        I would call the insurance company and ask where to get care. The point of urgent care is to bridge the gap between wait times for PCP and people going to the emergency room. It’s a lot more expensive for people to go to the emergency room than to an urgent care, and a big reason people go to emergency rooms is healthcare needs that arise when primary care docs aren’t available. So, I’m not sure that your insurance company would require a PCP visit prior to an urgent care visit, but you definitely need to ask them (insurance co) what you need to do since you need care now and don’t know where you need to go.

      • verity_kindle@lemmy.world
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        Did you read the top 2/3 of that reply? UTIS in MEN are HARDER TO TREAT. Go, please, see a doctor ASAP, even if it’s an out of network doctor. You’re overthinking this. Do not risk kidney stones because you’re mad at CVS or America or whatever. You need a doctor, not a Lemmy lawyer.

      • Neuron@mander.xyz
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        I’ve never heard of urgent care requiring referral from a pcp, that wouldn’t make any sense as the whole point of urgent care is being seen more urgently than your primary physician can accommodate. And seeing people who don’t have a primary physician and keeping them out of the ed if not necessary. I would ask your insurance for that policy in writing, that can’t be right. And if it is it should be reported to that state insurance commission because that’s totally asinine. I mean never underestimate the dumbness of insurance companies but I think something might be being lost in translation here.

    • TheAmishMan@lemmy.world
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      Yea its a complicated uti vs uncomplicated. I’m many cases that should be investigated further than a minute clinic. But it’s also the insurance

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    The entirely of modern America could be summarized with “Mildly Infiruating”, tbh.

    It is utterly baffling to me how the US has not figured out nationalized healthcare. Literally every other developped nation in the western hemisphere has at this point.

    Its crazy that a politician could come out and say “my number one priority is to ensure that every American has access to healthcare, paid for by the state”, and would instantly be villified by like half the country.

    • golamas1999@lemmy.world
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      The covid national emergency is declared over. Potentially up to 15 million people will lose Medicaid expansion. Florida already kicked off 600,000 people. An 87 year old who had a daily care taker lost access even though they were qualified after the cut. A 7 year old boy will now die because they took access to his leukemia treatment. About half the people still qualify but they are making everyone reapply.

      My dad some how affords stupidly expensive healthcare. Premiums are $4,000 a month. ER copay is $1000. ER deductible is $18,400 per family. My mom is now on a medication that costs $1400 a day. With other meds her medication is $15,800 a month for the rest of her life (she is 59). With insurance it goes down to $28 She has had $100,000 in medical bills. She has some super rare condition. Our insurance said one of the out of network doctors was covered. My mom verified multiple times. Now they don’t want to cover that doctor so we are stuck with a $25,000 medical bill. My mom says she will put it on the lowest amount a month for the rest of her life.

      In other words if my dad couldn’t afford this insurance she probably would be dead now or in a few months.

      Crazy is that we are all Canadian and if we lived there we could go on OHIP plus extra insurance for a few hundred bucks a month. For those who say Canadian’s have wait times, so do we. The difference is you will be seen and will not go medically bankrupt or denied care because you are too poor.

      The excuse is that Canadians come to America for better doctors with lower wait times. They do. But when you realize they come to the States they don’t have long term insurance. Meaning they pay out of pocket. So it’s wealthy Canadians that can afford insanely high prices.

      All my family in Canada says my father is pissing away money. He is.

      God Bless American Healthcare! /s

      TLDR Doug Ford can sod off and go to hell.

    • Sunrosa@lemmy.world
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      Because the healthcare industry makes money. A shitload of money. Why would they “fix” that? The problem is the fact that it is an industry.

    • hydra@lemmy.world
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      Even most developing countries have nationalized healthcare alongside private options.

    • throwaway38575061@lemmy.worldOP
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      A handful of bastards at the top are making unfathomable amounts of wealth at the cost of the lives and future of the country. A majority of the country is in support of nationalizing health care. I’ve even met conservatives who agree. It’s these sick fucking parasites who won’t allow us to have it.

      All the fuckers writing the laws have socialized healthcare. It’s the untouchables who don’t.

    • Invalid@kbin.social
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      It’s… complicated. The US is more like the EU. Every state is practically its own country. Every state has its own health department. State wealth varies greatly and each state has their own opinion on what level of trust should be placed on federal government. The one example we have of federal health care (VA for military veterans) is shit.

      Maybe things will change based on the current trajectory… corporate buy outs have been rampant and experienced doctors are retiring to cash in before they can’t afford to run their own practice. It takes weeks to get appointments and most corporate doctors just want to stick to the treatment script they are provided. In other words, corporations are doing exactly what most people fear the feds would do.

  • Gerowen@lemmy.world
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    I had one a while back and it was literally just a round of antibiotics. It’s not some invasive, complicated procedure that only affects women. That insurance is stupid.

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    I’m not USian but I’d be astonished if that was legal, even in the barbaric hellhole that is the US healthcare system.

    Ask her to put it in writing and then challenge the insurance company.

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    I’m not going to defend health insurance companies, but this is not because of your insurance. CVS will only see patients with simple medical problems because they 1) are not equipped for more in-depth diagnosis and treatment and 2) don’t want the liability associated with such. UTIs in males are medically complicated, by definition which has a very specific meaning. Males don’t just get UTIs like females do, because the male urethra is significantly longer, providing significantly more protection from bacterial retrogression to the bladder. The long story short is that if you are a male with a UTI you need to go to an actual healthcare facility and see a qualified professional, not an NP/PA at your local CVS.

    Source: am a pharmacist

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      The issue here is the clown medical delivery system that enables these scenarios. At this point, people have better chances of diagnosis and treating themselves than rely on a chain of clowns, if only medical devices and pharmaceuticals were easily available.

      • throwaway38575061@lemmy.worldOP
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        Riiigghhttt! I can understand that that differences in physical biology demand different attention. That’s not what I’m complaining about. It’s the way it’s set up. I was told that at my appointment. Why not just refer me to a specialist? The website could’ve even just referred me to urgent care. But, no, their goal is to obfuscate and irritate until the patient gives you and pays out-of-pocket.

    • nameless_prole@kbin.social
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      You explained how getting UTIs for men is different than women, but you don’t really explain how treating it is more complicated.

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        Because it’s much less likely for men to get a UTI in the first place, it’s much more likely that if they have one, that it’s not a simple “throw some bactrim at it and it will go away” situation. With a male UTI, there’s a higher chance that the UTI is in fact a symptom of a more serious issue, rather than the issue itself. And determining that requires diagnostics that are beyond the scope of what can be done at a minute clinic.

          • emc@kbin.social
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            Because someone needs to collect a comprehensive history from the patient to decide what kind of/if a referral is needed. The assembly line care at CVS isn’t geared for this.

  • riodoro1@lemmy.world
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    The most developed country in the world ladies and gentlemen.

    I hope they don’t catch you op.

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    1 year ago

    That’s disgusting if you ask me.

    Also, you have to be 18+ for getting a contraception appointment. I guess teens in the US are also having sex like teens in other parts of the world and would very much need access to contraceptives, right?